Shipping Policy

Last updated: 28 July 2026

Thank you for shopping with Howdens. This Shipping Policy explains how we process and deliver orders placed through our website.

Shipping Destination

We currently ship only within the United Kingdom.

At this time, we do not offer international shipping.

Order Processing

• Orders are processed on the same business day if placed before our daily processing cut-off time.

• Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

If we experience a high volume of orders or unexpected delays, processing times may be extended. If this happens, we will notify you by email.

Shipping Cost

We offer FREE standard shipping on all orders delivered within the United Kingdom.

There are no hidden shipping charges. The shipping cost displayed at checkout will be £0.00.

Delivery Time

Estimated delivery time is 5–8 business days after your order has been processed.

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

Order Tracking

When your order has been dispatched, you will receive a shipping confirmation email.

If tracking is available for your shipment, the tracking number and tracking link will be included in the email.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Parcels

If your order is lost, arrives damaged, or you receive the wrong item, please contact us as soon as possible.

We will investigate the issue and work to provide a replacement, exchange, or refund where appropriate.

Contact Us

If you have any questions about shipping or your order, please contact us:

Howdens

Email: howdens.contact@gmail.com

Phone: +44 1923 906430

Business Address:

Expo Unit B, Vale Industrial Estate, Old's Approach, Northwood, Watford WD18 9TL, United Kingdom