Last updated: 28 July 2026
At Howdens, we are committed to providing a secure, simple, and reliable payment experience for all our customers.
Accepted Payment Methods
We accept secure payments through Shopify's supported payment gateways. Depending on availability at checkout, you may pay using:
-
Visa
-
Mastercard
-
American Express
-
Maestro
-
Apple Pay
-
Google Pay
-
Shop Pay
-
PayPal (if available)
-
Other payment methods offered by Shopify Payments
The payment methods displayed during checkout are the only methods currently accepted.
Payment Security
Your payment security is our priority.
All transactions are encrypted using SSL (Secure Socket Layer) technology and processed securely through Shopify and its trusted payment providers.
Howdens does not store or have direct access to your credit or debit card information.
Payment Authorization
By placing an order, you confirm that:
-
You are authorized to use the selected payment method.
-
The billing information provided is accurate and complete.
-
Sufficient funds are available to complete the purchase.
If your payment cannot be authorized, your order may be delayed or cancelled.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.
If you do not receive an email, please check your spam or junk folder or contact our customer support team.
Pricing and Currency
All prices displayed on our website are shown in British Pounds Sterling (GBP £).
Prices include applicable taxes where required by law, unless otherwise stated.
Payment Verification
To protect our customers and prevent fraudulent transactions, we may perform additional payment verification before processing an order.
If verification is required, we may contact you for additional information.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Refunds are generally processed within 5–10 business days, depending on your bank or payment provider.
For complete details, please refer to our Return & Refund Policy.
Failed or Declined Payments
If your payment is declined, please:
-
Verify your payment information.
-
Ensure sufficient funds are available.
-
Contact your bank or card issuer if necessary.
-
Try another accepted payment method.
If you continue to experience payment issues, please contact our customer support team.
Contact Us
If you have any questions regarding payments or billing, please contact us:
Howdens
Email: howdens.contact@gmail.com
Phone: +44 1923 906430
Business Address:
Expo Unit B, Vale Industrial Estate, Old's Approach, Northwood, Watford WD18 9TL
United Kingdom