Last updated: 28 July 2026
Thank you for shopping with Howdens.
We are committed to supplying quality kitchen products and ensuring customer satisfaction.
Manufacturer's Warranty
Some products sold by Howdens may include a manufacturer's warranty. Where applicable, warranty information will be provided with the product or on the product page.
The terms, duration, and coverage of any manufacturer's warranty are determined by the manufacturer.
Our Commitment
If you receive a product that is:
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Damaged during delivery,
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Defective,
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Faulty on arrival, or
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Not as described,
please contact us as soon as possible. We will assess the issue and, where appropriate, offer a repair, replacement, exchange, or refund in accordance with applicable UK consumer law.
What's Not Covered
This policy does not cover damage resulting from:
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Misuse or abuse
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Improper installation or assembly
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Accidental damage
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Normal wear and tear
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Unauthorized repairs or modifications
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Failure to follow the product's care or usage instructions
Making a Warranty Claim
To make a claim, please contact our customer support team with:
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Your order number
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A description of the issue
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Clear photographs of the product (if applicable)
Email: howdens.contact@gmail.com
Phone: +44 1923 906430
Consumer Rights
Nothing in this Warranty Policy limits or excludes your statutory rights under applicable UK consumer protection laws.
Contact Us
Howdens
Expo Unit B, Vale Industrial Estate, Old's Approach, Northwood, Watford WD18 9TL
United Kingdom
Email: howdens.contact@gmail.com
Phone: +44 1923 906430